Easy and secure online payment, call 0800 088 4846 for polycomcx3000 microsoft lync ocs ip conference phone queries. Skype for business downloads and updates skype for business. The client was using lync attendee the web based client but was unsuccessful in allowing it to use the polycom device. Cx5000 hd systems also offer the active speaker modes supported by nonhd cx5000 systems on earlier releases. Configure a polycom cx600 phone to use skype for business for. I didnt set the lync server up initially but am trying to troubleshoot where the problem may lie. The combination of polycoms hd voice technology and microsofts rtaudio technology makes conference calls sound incredibly clear and lifelike, capturing the deeper lows and the higher frequencies of the human voice.
Microsoft now produces skype for business which is an enterprise unified. This video shows a polycom cx5000 seamless integrating with lync. Checking the firmware on poly phones nextiva support. Polycom cx5100 skype for business video conference system. Microsoft roundtable official roundtable product page on microsoft website now leads to microsoft lync. There is no video possible audio is ok tried with lync for mac 2011 and facetime. Polycom cx5100 and cx5500 unified conference stations for microsoft lync software version 1.
It has a built in web camera that allows a 360 degree video conferencing so everyone can participate. The environment i used for this was just a standard edition, minimal deployment of lync server 20 domain controller w standalone ca, lync standard edition server, and owapps internally, and with reverse proxy, and an lync edge server in a perimeter network. Skype for business online, lync 20, lync 2010, and office communicator 2007 r2. Or, if you purchased online, you can go directly to the office my account page to manage your account and installs, because office was set up automatically. Download microsoft lync phone edition for polycom cx500. You can record a skype for business lync meeting to capture audio, video, instant messaging im, screen sharing, powerpoint slides, whiteboard activity, and polling.
Select the desired person from the list and your phone will dial their number. The cx5500 unified conference station delivers a unique hd voice and video collaboration experience in skype for business environments. We can duplicate this on a regular basis ans was wondering it there is a issue with the lync 20 plugin on the mac side of things. I didnt expect the full screen lync app to support this device, but i would have been very happy to see it, even if it couldnt display the panoramic view, at least it can treat the polycom cx5000 like a normal webcam. The reason i ask is because my company owns two cx5000s and we just installed avaya ip office voip system and if possible we would like to. Polycom cx5100 and cx5500 unified conference stations for.
It delivers a 360degree video camera experience, 1080p active speaker tracking and the cx5500 be used as a lync registered sip conference phone as well. Solved polycom cx5000 compatibility with skype voip. Because the cx5000 require use of a windows lync client then it can be used by normal o365 accounts. Polycom cx5000 system release notes, which covers product limitations and workarounds. Save time and support calls by testing skype for business online features and audio devices before you deploy it to everyone in your organization. When setting up a poly phone that you did not purchase from nextiva, youll need to.
Conference system polycom cx5000 setup manual 20 pages conference system polycom cx5100 user manual. This conference phone makes it extremely easy to connect to a desk. Offer of source for open source software for polycom cx5100 and cx5500 unified conference stations for microsoft lync version 1. I checked online, and all i could find was that the full ms lync client allowed for this usage, but i could. Im currently trying to setup a polycom cx600 to test the operability with lync. The macs recognized the equipment from polycom, but a video call did not work as it should. For integration with skype for businessmicrosoft lync optional. Jan 03, 2020 learn how to check the firmware on poly phones.
Polycom cx5000 unified conference station for microsoft lync. The content was reorganized into client and server pages. Microsoft lync phone edition for polycom cx500, polycom cx600 and polycom cx3000 is the first generation of software designed specifically for the phones from polycom to interoperate with microsoft lync server 2010 and microsoft lync server 20. Polycom cx5000 unified conference station for microsoft lync renewed. The polycom cx5100 and cx5500 unified conference stations are tested with a wide range of products. It also adds a unique 360degree panoramic view of the conference room. The cx5100 provides remote participants with 1080p hd activespeaker video camera that automatically tracks the flow of conversation. Apr 15, 2011 is the polycom cx5000 a true voip sip device or just a fancy camerasound peripheral for the pc. Before configuring your polycom cx600 phone to use skype for business for windows, you or your it pro should install the unicom skype for business client on your computer, which can be done any time before your phone number is converted to unicom. Field notes from setting up a pair of polycom cx7000 with lync server 20, configured to connect externally via a lync edge server.
Microsoft lync phone edition for polycom cx500, polycom. Ill explain my setup to better help track the problem down. This download contains an update for lync for mac 2011. Aug 12, 20 it would have been good to hang onto the cx5000s a little longer. The environment i used for this was just a standard edition, minimal deployment of lync server 20 domain controller w standalone ca, lync standard edition server, and owapps internally, and with reverse proxy, and an lync. Microsoft lync microsoft windows operating system conference call mac march poppy. Hello support, i have problems regarding polycom cx5000 with macbooks.
We have gathered documentations about voip phones, guides, and videos. The device has an identical feature set but is branded as a polycom unit. Updates for skype for business clients which contains the sections. April 2017 cumulative update for microsoft lync phone edition. Important the proper operation of the polycom cx5000 requires the attached pc to be equipped with. Updating the cx5000 and roundtable firmware february 9, 2012 by jeff schertz 70 comments although there are already a few existing articles which cover the firmware update process for the microsoft roundtable or polycom cx5000 unified conference stations most do not clearly explain the differences in the products or the update processes. Skype for business 2015, lync 20, lync 2010, and office communicator 2007 r2 are supported with outlook 20. Before configuring your polycom cx600 phone to use skype for business for windows, you or your it pro should install the unicom skype for business client on your computer, which can be done any time before your phone number is. Quick tips for the polycom cx5000 system, a guide to basic tasks using the polycom cx5000 system with microsoft lync, microsoft office live meeting, and microsoft office communicator. Lync 2011 mac no, shows corrupt main video stream only, no panoramic view. Nov 26, 2010 add group video collaboration to microsoft lync live meeting 2010 and microsoft lync server 2010 with this polycom video conferencing station. The polycom cx51005500 conference station is the successor to the popular cx50005000hd roundtable device used in many meeting rooms together with the lync20 collaboration experience. The skype for business downloads and updates web page that was once on technet has been retired.
The image was captured from an rtv video session at 1056. Although the cx5000 is optimized for microsoft lync it can still be used. Live meeting included software installed on client pcs and used a central server for all clients to connect to. Polycom cx5000 optimized for use with microsoft lync more productive meetings polycom cx5000 unified conference station adds a costeffective high definition hd enabled unique group voice and video collaboration experience for microsoft lync environments. Managing polycom cx5100cx5500 with the control panel.
I did a test with the lifecam cinema and the link recognizes and. Lync does not provide resources to determine the default device. The cx5500 provides remote participants with 1080p hd activespeaker, video conferencing system that automatically tracks the flow of conversation. April 2017 cumulative update for microsoft lync phone. Although the cx5000 is optimized for microsoft lync it. This results in a rich unified communication experience that enables lync users to collaborate naturally and effortlessly without boundaries. I was attempting to help someone use the polycom cx5000 device as the main audio utility for a teleconference. To get the instructions for how to download and install lync for mac 2011 from the office 365 portal, choose the arrow next to the plan you have. Record and play back a lync meeting office support. Aug 09, 20 field notes from setting up a pair of polycom cx7000 with lync server 20, configured to connect externally via a lync edge server. Sign in to the cx5500 system with lync after you set up your cx5500 system, you can sign into lync on your phone using your login credentials your domain, user name. Cx5500 experience 1080p aroundthetable video calls. Lync for mac 2011 does not recognize the camera or the microphone and the speaker nor polycom.
Dec 10, 2018 this cumulative update also fixes the lync phone edition for polycom cx500, polycom cx600, and polycom cx3000 telephones issues that are described in the following microsoft knowledge base articles. The cx5500 provides remote participants with 1080p hd activespeaker, video conferencing system that automatically tracks the flow of. Top 7 pc computer corded and wireless usb headsets for windows and mac. The first image was captured from a lync 2010 client participating in a lync meeting with an original cx5000 device. Lync phone edition provides traditional and advanced telephony features, integrated security, manageability and much more. Dec 24, 20 the first image was captured from a lync 2010 client participating in a lync meeting with an original cx5000 device. Polycom cx5000 hd unified conference station microsoft lync. The reason i ask is because my company owns two cx5000 s and we just installed avaya ip office voip system and if possible we would like to use the cx5000 as a voip phone device. Kb 3194833 september 2016 cumulative update for microsoft lync phone edition for polycomcx500, polycom cx600, and polycom cx3000 telephones. Business or microsoft lync can walk into the room and simply plug the cx5100 unified conference station into their pcs usb port and start sharing voice and 360degree panorama video. The cx7000 is a purpose built lync video room system, under the hood is a hardened version of windows 7 embedded running a lync 2010 client cumulative update 5 as a part of the 1. Install skype for business on mac from the microsoft download center. The above table shows the best of the results i gathered, some of the p2p stuff didnt work when the cx5000 was onpremise, and the other client was remote. The polycom cx3000 is a highperformance ip conference phone optimized for microsoft lync.
The polycom cx5000 hd unified conference station optimized for microsoft lync is a unique conference phone that is setup for use with both desk phone and soft phone. Separate the first and last name with the asterisk symbol. Is there away to use the polycom cx5000 roundtable device with microsoft lync attendee during a teleconference. Any of the presenters can record a meeting and save it on their computers. Get polycom cx7000 hd video conferencing microsoft lync.
Polycom cx5000 lync client compatibility skype pro a. Configure a polycom cx600 phone to use skype for business. Control, invitations, and content sharing are handled through the familiar skype for business user interface your users already know and use every day. Polycom cx8000 for skype for business is built on lync room system software and optimized for room use and is packaged with technologies that make the solution secure, easy to use, and high quality. Polycoms unique 360degree panoramic view of the room and active speaker view keep the meeting more interactive and engaging. To set up office for the first time, visit the office setup page and follow the instructions on the screen. Skype for business or microsoft lync 20 required for maximum performance with 1080p video skype for business for mac microsoft lync 2010. The cx5100cx5500 usb driver published in november 2017 is not mandatory and must be used only when the usb interfaces introduced by the cx5100 or cx5500 system cannot be recognized by windows pc. Polycom cx5000 unified conference station for microsoft lync by polycom. I did a test with the lifecam cinema and the link recognizes and automatically makes trading even without driver installed.
I have now moved to rcc with the same client and it will not allow outbound calls. Except for hd active speaker video, cx5000 hd devices are. The proper operation of the polycom cx5000 requires the attached pc to be equipped with. When setting up a poly phone that you did not purchase from nextiva, youll need to check the firmware to make sure it is the newest version. This can be used on the cx500, cx600 and cx3000 devices. Polycom cx5000 unified video conferencing station for. Apr 28, 2017 microsoft lync phone edition for polycom cx500, polycom cx600 and polycom cx3000 is the first generation of software designed specifically for the phones from polycom to interoperate with microsoft lync server 2010 and microsoft lync server 20. Macbook does not recognize the camera polycom cx50. Release notes polycom cx5100 and cx5500 unified conference stations version 1.
Polycom cx7000 with lync server 20 edge skype pro a. Set up and successfully have a new cx5000 hd working but the image locks up after 25 minutes when running vc. The polycom cx5100 unified conference station delivers a unique hd voice and video conference call experience for skype for business. Is there away to use the polycom cx5000 roundtable device. Trying to get a polycom cx600 phone to work with lync 20. Microsoft office live meeting is a discontinued commercial subscriptionbased web conferencing service operated by microsoft. The polycom 720082584001 is a unified collaboration system. Device base bottom section the bottom section of the device has two rj11 jacks and a cable conduit for connecting the satellite microphones to the polycom. The second image was captured from a lync 20 client participating in a lync meeting connected to a new cx5100. Is the polycom cx5000 a true voip sip device or just a fancy camerasound peripheral for the pc. Microsoft roundtable was a videoconferencing device with a 360degree camera that was designed to work with microsoft office communications server 2007 or microsoft office live meeting. Solved polycom cx5000 compatibility with skype voip forum. View and download polycom cx5500 user manual online. Office communicator 2005 and office communicator 2007 are not supported.
Macbook does not recognize the camera polycom cx5000. Polycom business voip solutions voip phone systems. Lync phone edition provides traditional and advanced telephony features, integrated security. Sign in to the cx5500 system with lync after you set up. Skype for business downloads and updates skype for. Microsoft roundtable was a videoconferencing device with a 360degree camera that was. This system redefines the way users communicate by providing a unique multiway communication experience with high definition hd telepresence technology.
You can also use the usb tethered cable on the cx600 and cx3000 for quickness. Enhance your business with polycom voip quality phones such as voice, video, and uc desk phones. Polycom cx5000 unified conference stationprovides remote. Set up lync for mac 2011 for microsoft 365 office support. Microsoft office live meeting 2007 client version 8. Jul 31, 2014 the polycom cx51005500 conference station is the successor to the popular cx5000 5000hd roundtable device used in many meeting rooms together with the lync20 collaboration experience. Cx5500 experience 1080p aroundthetable video calls with. We have been using lync for several months, but only really using the im aspect. Sep 03, 2012 below are some notes on setting up the aries phones with microsoft lync 2010 for extension and pin sign in. Polycomcx3000 microsoft lync ocs ip conference phone.
Polycom cx5100 skype for business video conference. The desktop client for live meeting was not compatible on the mac in either. Download lync for mac 2011 from official microsoft download center. Below are some notes on setting up the aries phones with microsoft lync 2010 for extension and pin sign in. No, shows corrupt video stream only, no panoramic view. Nov 09, 2010 this video shows a polycom cx5000 seamless integrating with lync. Set up your dns server and external firewall to accommodate skype for business online network traffic. This cumulative update fixes the issue in which 2017 dst changes for chile and turkey in lync phone edition this cumulative update also fixes the lync phone edition for polycom cx500, polycom cx600, and polycom cx3000 telephones issues that are described in the following microsoft knowledge base articles.